Remote (Country) Full-time

Domestic and General is hiring a Customer Sales Advisor - Sky Outbound

About the Role

Domestic and General, a company recognised as a Great place to Work for consecutive years, is looking for a Customer Sales Advisor to join our Sky Outbound team. You will help customers safeguard their household electrical items through insurance cover protection options, explaining features and benefits while ensuring the best outcome in every remote interaction.

What You'll Do

  • Conduct outbound sales calls to customers from a virtual contact center.
  • Explain the features and benefits of insurance protection plans for household electrical items.
  • Address customer questions and concerns during sales interactions.
  • Focus on achieving the best outcome for the customer in each interaction.
  • Work autonomously from home as part of a remote team.

What We're Looking For

  • Self-driven and motivated by a sales environment.
  • Empathetic and an active listener to understand customer needs.
  • Resilient and adaptable to handle high-pressure sales and regulatory changes.
  • Clear communicator able to explain products transparently without jargon.
  • Ability to work independently and autonomously in a home-based position.

Nice to Have

  • Curious with a growth mindset, willing to learn about new products and compliance updates.

Team & Environment

You'll be part of a supportive team in a virtual contact center.

Benefits & Compensation

  • Salary: £24,500 per year
  • Remote working
  • Health Cash Plan
  • Instant discounts
  • Credit building tool
  • Salary Finance Loans
  • Electric vehicle leasing
  • Long service awards
  • Personal and Professional growth encouraged
  • Internal Mobility programmes
  • Leadership development programmes

Work Mode

This is a remote position open to candidates in Mainland UK.

Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status.

Required Skills
customer servicesalesoutbound callingcommunicationresiliencetarget-driventelephone salescustomer relationship managementnegotiationproduct knowledge
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About company
Domestic and General

The largest insurance company in the UK with an ambition to scale globally. Services over 9 million customers annually and is a proud partner to leading manufacturers and retail brands across the globe.

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Job Details
Category other
Posted 2 months ago