Responsibilities
- Deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance.
- Clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate.
- Act as a strong advocate for CTC’s unique retention methodology and the tools that support it.
- Lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.
- Thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs.
Requirements
- At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
- A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
Benefits
- First 30 days – $1.5K (Part-time transition phase)
- Give notice at your current job (if applicable)
- Participate in daily training for the first 15 days
- Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients
- Days 31–60 – $3K (Full-time start)
- Transition to full-time
- Begin managing your first 3 client accounts independently
- Days 61–90 – $4–5K + performance bonuses
- Continue growing your portfolio
- Earn bonuses based on hitting revenue targets
- Negotiate your term contract annually
- This will depend on the amount of clients and the quality of work.
- Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it.
- Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation.
- We will also talk monthly about how you can progress
- My Commitment to You: You will work harder, learn more than ever before, and get recognized by the world for your expertise.
- You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system.
- In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it.
- We will then continue to provide feedback against the expectation and evaluate against it.
Work Arrangement
Remote (Worldwide)
Additional Information
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth.
- Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.
