Remote (United States); Atlanta; Austin; Boston; Columbus, OH; Miami; New York City; Philadelphia; Pittsburgh; Raleigh; Washington D.C. Remote (Country) Full-time USD 125,000 – 130,000 / year

Astronomer is hiring a Customer Reliability Engineer, Airflow

Responsibilities

  • Learn and build expertise across several software engineering disciplines, including: Airflow and data engineering, Kubernetes, Cloud Engineering
  • Gain exposure to the big picture; learn about product, engineering, customer relationship management, and more.
  • Solve challenging Airflow problems for our customers. From optimizing configuration to identifying world-first Airflow bugs, you’ll see it all here.
  • Spend up to 20% of your time on side projects that contribute to Astronomer’s overall success, such as contributing to the open-source Airflow repository or developing Astronomer’s internal monitoring and alerting systems built on Airflow.
  • Work on a modern, sophisticated, cloud-native product that customers use to connect to dozens of other systems.
  • Gain depth and breadth of learning!
  • Work directly with our customers’ data engineers, system admins, DevOps teams, and management.
  • Provide feedback from your experience that can shape the direction of the Airflow project.
  • Own the customer experience, working directly with customers to prioritize and solve issues, meet SLAs, and provide “white glove” guidance on the path to production.
  • Participate remotely within a fully distributed team.
  • Help maintain 24x7 coverage through a specified 6-hour pager period during your work day.
  • Participate in paid on-call rotation for weekend coverage.

Requirements

  • Data Engineering background
  • 4 years of experience with Python
  • 1 year of experience in Airflow administration and DAG creation
  • Experience with Kubernetes/Docker/Containers
  • Experience working with a distributed system with any major cloud provider (AWS, GCP, Azure)
  • Problem-solving and troubleshooting abilities
  • Ability to work well with autonomy and independence
  • Strong written and verbal communication for connecting with our customers over our ticketing system and through Zoom
  • Experience mentoring junior team members

Nice to Have

  • Contributions to open-source projects
  • Customer Support experience
  • Familiarity with SQL and PostgreSQL
  • Experience with Databricks, Snowflake, Redshift, dbt, or other similar data engineering tools

Benefits

  • The estimated total compensation for this role ranges from $125,000 - $130,000 based on leveling and geography, along with an equity component and a comprehensive benefits package.

Additional Information

  • Fully distributed team
  • Help maintain 24x7 coverage through a specified 6-hour pager period during your work day
  • Participate in paid on-call rotation for weekend coverage
Required Skills
PythonSQLPostgreSQLDatabricksSnowflake
About company
Astronomer
Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow®. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data.
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Job Details
Department Customer
Category other
Posted 11 days ago