Basisweg 10, 1043 AP Amsterdam, Netherlands Hybrid Full-time

Rituals is hiring a Customer Relations & Sales Ambassador - Polish

About the Role

Act as the primary point of contact for customers, combining service excellence with sales initiatives to enhance brand experience and support store objectives.

Responsibilities

  • Assist shoppers with product selection and provide informed recommendations
  • Maintain a welcoming atmosphere to encourage customer engagement
  • Process transactions accurately and efficiently
  • Respond to inquiries in a clear and professional manner
  • Support visual merchandising standards to enhance store appeal
  • Promote loyalty programs and special offers to guests
  • Handle customer feedback and resolve concerns promptly
  • Keep sales floor organized and fully stocked
  • Represent brand values through consistent communication
  • Collaborate with team members to meet performance goals
  • Stay updated on product features and seasonal launches
  • Encourage repeat visits through personalized service
  • Follow company procedures for returns and exchanges
  • Contribute to a positive shopping experience for all guests
  • Adhere to health and safety guidelines in the workplace
  • Participate in team meetings and training sessions
  • Report operational issues to management promptly
  • Uphold standards of cleanliness and presentation
  • Support marketing campaigns on the sales floor
  • Monitor inventory levels and assist with restocking
  • Use POS systems with accuracy and confidence
  • Escalate complex issues to supervisors when needed
  • Engage in proactive outreach to assist customers
  • Maintain confidentiality of customer information
  • Adapt to changing store demands during peak times

Compensation

Competitive hourly wage with potential for performance-based incentives

Work Arrangement

On-site, part-time or full-time depending on availability

Team

Collaborative retail team focused on customer satisfaction and sales growth

Why Join Us

  • Opportunity to grow within a global lifestyle brand
  • Access to employee discounts and wellness programs
  • Training and development to support career progression

What We Offer

  • Inclusive work culture that values respect and integrity
  • Structured onboarding to ensure a smooth start
  • Recognition for outstanding contributions

Not available for this position

About company
Rituals

Rituals is a brand that combines ancient traditions with modern innovation to create unique lifestyle products. The company offers a range of cosmetics, body care, and home fragrance items designed to transform everyday routines into meaningful rituals.

With a focus on mindfulness and well-being, Rituals emphasizes sensory experiences through carefully crafted scents, textures, and packaging. The brand is known for its luxurious yet accessible products, including shower foams, perfumes, candles, and skincare lines.

Rituals operates globally, with a presence in multiple countries and a strong e-commerce platform. The company values sustainability and ethical practices, aiming to make a positive impact on people and the planet through its products and initiatives.

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Job Details
Department Customer Relations
Category other
Posted 2 months ago