Wealth Recruitment, LLC is hiring a Customer Operations and Safety Support

We are seeking a professional, customer-focused Autonomous Shuttle Attendant to support daily operations for an on-demand autonomous ride-hailing service. In this role, you will serve as a key point of contact for riders by ensuring safe, efficient, and welcoming transportation experiences. The ideal candidate is calm under pressure, highly communicative, safety-oriented, and experienced in customer-facing environments. This position requires strong interpersonal skills, attention to detail, and the ability to manage service disruptions with professionalism and empathy. Key Responsibilities - Uphold a safety-first, inclusive, and open-communication culture - Greet passengers and provide a warm, welcoming rider experience - Authenticate riders using badge scanning systems - Coordinate and hail autonomous vehicles between locations - Communicate with cross-functional operations teams through Slack and vehicle communication channels - Perform light crowd control and assist with rider flow management - Provide timely service updates and disruption communications - Assist passengers during service interruptions or emergency situations - Follow operational protocols and procedures accurately Qualifications - Minimum 2 years of experience in customer service, retail, hospitality, transportation, or another customer-facing role - Excellent verbal communication and interpersonal skills - Strong customer-service mindset with a commitment to positive rider experiences - Ability to remain calm and professional in high-pressure situations - Experience with conflict resolution or de-escalation techniques preferred - Detail-oriented with the ability to follow established procedures and safety protocols - Proactive, dependable, and resourceful team player - Comfortable using communication platforms such as Slack Physical Requirements - Ability to stand and walk for extended periods outdoors - Ability to lift and carry moderate loads - Flexibility to work assigned shifts and operational locations as needed Candidates must be available to work: - 7:30 AM – 4:00 PM shifts OR - 11:30 AM – 8:00 PM / 12:00 PM – 8:30 PM shifts Initial scheduling may begin as: - Monday – Friday However, weekend flexibility will be required in the future based on business needs and rider support operations in Foster City. Pay Rate = $25 per hour