Drive marketing engagement in a fast-growing fintech environment. As the Customer Marketing Manager, you’ll play a central role in shaping how partners and employees interact with the platform after purchase. You’ll act as the marketing bridge between internal teams and external partners, ensuring communications are timely, relevant, and aligned with both business goals and user needs.
Key Responsibilities
- Serve as the primary marketing contact for partner-aligned campaigns and engagement initiatives
- Coordinate and streamline marketing support across partner-facing teams to improve efficiency and consistency
- Develop seasonal and thematic campaigns—such as Benefits Week—to maintain visibility and relevance
- Create and maintain reusable marketing assets including email templates, digital banners, and FAQ kits
- Respond to communication needs tied to product updates, employee concerns, or partner feedback
- Support the rollout of new service offerings and feature launches with targeted messaging
- Collaborate with Content, Creative, and Communications teams to produce high-quality materials
- Work closely with Client Success to equip them with up-to-date, brand-compliant resources
- Manage ad-hoc requests from HR and partner teams, both standard and custom
- Track marketing performance and contribute insights to client lifecycle planning
- Support quarterly business reviews and newsletters in partnership with internal stakeholders
- Address employee inquiries related to product changes, including interest rate updates
Qualifications
- 4–6 years of experience in B2B or B2B2C marketing, with a focus on client or partner engagement
- Proven background in internal communications for HR or employee-facing programs
- Solid track record in retention marketing and driving user adoption
- Strong writing skills with the ability to translate complex ideas into clear, accessible content
- Experience managing multiple campaigns and stakeholder requests simultaneously
- Comfortable working across departments to deliver integrated marketing outcomes
- Strategic thinker who can balance planning with hands-on execution
- Empathetic communicator, skilled at tailoring messages for diverse audiences—from HR leaders to frontline employees
Work Environment
This role operates in a remote-first culture that values results, flexibility, and well-being. The organization promotes diversity, innovation, and continuous growth, with a fast-paced, execution-driven mindset. Collaboration and respect are central to how teams operate, and individuals are encouraged to take ownership and challenge conventional approaches.
SAVii is an Equal Opportunity Employer. We foster an inclusive workplace where diverse perspectives are valued and supported, reflecting our commitment to equity and innovation in the fintech industry.
