Responsibilities
- Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
- Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
- Use merchandising standards to create a visually appealing, stimulating store
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience
Requirements
- Role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience
- Influence customers through storytelling to connect them to the brand
- Support daily store operations during early or late shifts
- Perform inventory counts, stock replenishment, returns processing, and receiving of merchandise
- Follow merchandising standards to enhance store visuals
- Create a welcoming atmosphere for customers
- Engage directly with customers on the sales floor
- Curate personalized product collections per customer
- Demonstrate Indigo’s High Performance Characteristics
- Stay informed about new products, promotions, and programs
- Prioritize health and safety for self, team, and customers
- Respond promptly to customer feedback
- Hold self and others accountable
- Take ownership of personal development and give continuous feedback
- Provide improvement suggestions to the Leadership Team
Work Arrangement
On-site
Additional Information
- Work hours include early morning or late evening shifts (5AM or 10PM start time).
- Role involves inventory management, stock replenishment, product returns, shelving, and receiving incoming merchandise.
- Merchandising standards must be followed to create visually appealing store displays.
- Employees are expected to contribute to a safe work environment and respond to customer feedback promptly.
- Self-development and continuous feedback to colleagues and leadership are required.
- Employees must share ideas with the Leadership Team to improve customer and employee experience.
