1037 Wellington Rd, London, ON N6E 1W4, Canada On-site Part-time

Indigo Books & Music is hiring a Customer Experience Representative

Responsibilities

  • Create a warm and welcoming environment in our stores
  • Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Ensure Visual Standards are followed and maintained
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience

Requirements

  • Role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience
  • Influence customers through the stories you tell; connecting them to our brand

Work Arrangement

On-site

Additional Information

  • Work hours may include early morning (5AM) or late evening (10PM) shifts
About company
Indigo Books & Music
Indigo is a physical and digital place inspired by and filled with books, ideas, and beautifully designed lifestyle products. The company's mission is to inspire reading and enrich the lives of booklovers.
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Job Details
Category other
Posted 17 days ago