6455 Macleod Trl SW, Calgary, AB T2H 0K8, Canada On-site Part-time CAD 15 – 23 / hour

Indigo Books & Music is hiring a Customer Experience Representative

Responsibilities

  • Assist with daily store operations, including early morning or late evening shifts starting at 5 AM or ending at 10 PM
  • Perform regular inventory checks, restock shelves, handle product returns, and organize incoming merchandise
  • Apply visual merchandising guidelines to design an engaging and attractive store layout
  • Foster a friendly and inclusive atmosphere for all customers
  • Enhance customer experiences by bringing moments of delight during their visit
  • Use product knowledge to share compelling stories about items in the store
  • Interact directly with customers on the sales floor to understand their needs
  • Select and recommend tailored product groupings based on individual customer preferences
  • Demonstrate the company’s core performance values through actions and behavior
  • Stay informed about new products, special offers, and company initiatives
  • Support a culture where health and safety are prioritized for both team members and customers
  • Respond promptly and effectively to customer feedback
  • Take responsibility for personal accountability and encourage it in others
  • Take initiative in personal growth and offer ongoing feedback to peers and leadership
  • Suggest improvements to leadership for enhancing both employee and customer experiences

Work Arrangement

On-site

About company
Indigo Books & Music
Indigo is a physical and digital place inspired by and filled with books, ideas, and beautifully designed lifestyle products. The company's mission is to inspire reading and enrich the lives of booklovers.
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Job Details
Category other
Posted 3 months ago