33 Mapleview Dr W, Barrie, ON L4N 9H5, Canada On-site Part-time CAD 18 / hour

Indigo Books & Music is hiring a Customer Experience Representative

Responsibilities

  • Foster a friendly and inviting atmosphere in retail locations
  • Enhance customer interactions by bringing positivity and enthusiasm
  • Use product knowledge to share engaging narratives with customers
  • Interact meaningfully with customers on the sales floor
  • Personalize product selections based on individual customer preferences
  • Assist with store operations outside of regular business hours
  • Perform inventory audits, restock shelves, process returns, organize stock, and handle incoming shipments
  • Apply visual merchandising guidelines to design an attractive and dynamic store layout
  • Maintain compliance with established visual presentation standards
  • Stay informed about new product releases, special offers, and company initiatives
  • Promote a workplace culture where health and safety are prioritized and everyone contributes to a secure environment
  • Respond promptly and appropriately to customer comments and concerns
  • Promote accountability among team members and within personal responsibilities
  • Take initiative in personal growth and offer ongoing, constructive input to peers and management
  • Suggest improvements to enhance both employee and customer satisfaction to leadership

Work Arrangement

On-site

About company
Indigo Books & Music
Indigo is a physical and digital place inspired by and filled with books, ideas, and beautifully designed lifestyle products. The company's mission is to inspire reading and enrich the lives of booklovers.
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Job Details
Category other
Posted 8 days ago