About the Role
This role is responsible for maintaining and optimizing the Clinical Trial Management System through data oversight, process improvement, and cross-functional collaboration to support clinical operations.
Responsibilities
- Monitor and maintain data integrity within the Clinical Trial Management System
- Support system workflows related to clinical trial planning and execution
- Assist in user onboarding, training, and ongoing system support
- Collaborate with project teams to ensure timely data entry and reporting
- Identify and resolve system discrepancies or data inconsistencies
- Generate reports and dashboards for operational insights
- Participate in system upgrades, testing, and validation activities
- Ensure compliance with regulatory standards and internal policies
- Document processes and maintain system-related standard operating procedures
- Coordinate with IT and external vendors on system functionality
- Track key performance metrics related to CTMS utilization
- Facilitate data audits and support inspection readiness
- Improve user adoption through feedback collection and system optimization
- Manage user access permissions and role-based configurations
- Support integration of CTMS with other clinical systems
- Assist in the development of training materials for new features
- Respond to user inquiries and troubleshoot system issues
- Maintain logs for system changes and configuration updates
- Contribute to process improvement initiatives for operational efficiency
- Ensure data security and confidentiality in line with protocols
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexible scheduling options
Team
Collaborative team environment focused on clinical trial management systems
About the Team
- This team specializes in optimizing clinical trial workflows through technology and data management.
- Members collaborate across departments to ensure system reliability and user satisfaction.
- The group values precision, transparency, and continuous improvement in operations.
Technology Environment
- The organization uses a cloud-based CTMS integrated with clinical and operational tools.
- Analysts work with structured data sets and standardized reporting frameworks.
- Regular system updates and security protocols are part of the operational cycle.
