United States Remote (Global) Employment USD 45,000 / year

Kensington is hiring a Cruise Expert

Responsibilities

  • Conduct personalized consultations to understand client motivations and design travel experiences that surpass expectations.
  • Create integrated land and sea travel plans featuring custom flight-cruise combinations, high-end accommodations, private tour guides, and multi-destination extensions.
  • Accurately manage inventory, pricing, and reservations through collaboration with select premium cruise providers.
  • Grow and maintain a dedicated clientele of affluent travelers by delivering outstanding service, consistent communication, and client-centered advisory techniques.
  • Engage clients with compelling narratives and genuine enthusiasm for global destinations.
  • Achieve and surpass monthly income objectives while enhancing every aspect of the customer journey.

Benefits

  • Base pay supplemented by an uncapped commission model
  • Three weeks of paid vacation annually
  • Full suite of health and welfare benefits
  • Familiarization trips awarded based on performance
  • Discounts across travel and hospitality sectors
  • In-depth training and structured onboarding process
  • Clear pathways for professional advancement

Responsibilities

  • Lead high-touch discovery conversations that reveal what moves your clients - then design journeys that exceed those expectations.
  • Craft seamless Land & Sea itineraries that combine bespoke fly-cruise options, luxury lodges, private guides, and multi-country extensions.
  • Manage availability, quotes, and bookings with precision, working with our curated network of world-class cruise partners.
  • Build and deepen a portfolio of loyal, high-net-worth clients through exceptional service, proactive communication, and a consultative sales approach that prioritizes the client experience first.
  • Bring destinations to life through vivid storytelling and passion.
  • Consistently meet and exceed monthly revenue targets while elevating the client experience.

Benefits

  • Competitive base salary + uncapped commission structure
  • 3 weeks paid time off
  • Comprehensive benefits package
  • Performance-based FAM trips
  • Industry discounts
  • Extensive training and onboarding program
  • Strong opportunities for growth and career progression

Other

  • Thrives working in a technology and KPI driven organization.
  • Able to thrive in an entrepreneurial environment.
  • Highly functional in a fast-paced, constantly changing workplace - building plans through iterations from learning what’s working and not working.
  • Ability to build trust and work through conflict both upwards and downwards.
About company
Kensington
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime! We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.
All jobs at Kensington Visit website
Job Details
Category other
Posted 9 days ago