Airlie Beach, Queensland, Australia On-site Employment

Journey Beyond is hiring a Cruise Attendant | Cruise Whitsundays.

About the Role

Journey Beyond is hiring a Casual Cruise Attendant to join our Marine Team in Airlie Beach. You’ll be responsible for ensuring guests enjoy exceptional experiences on our range of cruise products in the Whitsundays. This hands-on role blends guest service, safety, and operational duties to create memorable journeys.

What You'll Do

  • Greet and assist guests onboard while prioritising their experience and safety.
  • Deliver exceptional food and beverage service.
  • Conduct safety briefings and presentations.
  • Maintain stock control and perform daily reconciliations of consumables.
  • Uphold vessel housekeeping and cleanliness standards.

What We're Looking For

  • Strong guest service skills and proven experience.
  • A reliable, self-motivated, and proactive approach.
  • A keen eye for detail and commitment to high standards.
  • Intermediate to advanced swimming abilities.
  • The capability to work effectively within a team environment.
  • Elements of Shipboard Safety / GPH qualification or higher.
  • QLD Responsible Service of Alcohol certification.
  • QLD Working with Children's Check (Blue Card).
  • A current National Police Check.
  • Provide First Aid, CPR and Advanced Oxygen Therapy certification.

Nice to Have

  • Hospitality qualifications and previous marine experience are highly regarded.
  • Bronze Medallion and crowd management certificates are highly regarded.

Team & Environment

You will be part of our Marine Team, working alongside a friendly and experienced crew dedicated to showcasing the best of the Whitsundays.

Benefits & Compensation

  • Generous discounts on Journey Beyond travel experiences and adventures.
  • Competitive salary within a positive and supportive work environment.
  • Study Assistance Policy to support your professional development.
  • Opportunities for career progression, transfers, and secondments.
  • Employee Referral Program.
  • Parental Leave program to support work-life balance.
  • Purchased Leave policy.
  • Discounts on private health insurance.
  • Employee Assistance Program providing confidential support.
  • Discounts on Journey Beyond merchandise.
  • Special offers at the Cruise Café & Bar.
  • Discounts at the bar on board vessels.
  • Free public transport for easier commuting.
  • Salary sacrifice options and remote area benefit.

Work Mode

This is an onsite role based in Airlie Beach.

Journey Beyond is an equal opportunity employer.

Required Skills
Customer ServiceHospitalitySafety ProceduresFirst AidCommunicationTeamworkFood HandlingCash HandlingProblem SolvingMultitaskingPhysical StaminaMaritime SafetyResponsible Service of AlcoholConflict Resolution
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About company
Journey Beyond

Australia’s leading experiential tourism group, operating 17 brands spanning the country, connecting guests to the land, and to each other. Brands include iconic trains, premium small-group outback operator, eco-luxury lodge, aquatic adventures, and attractions.

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Job Details
Category other
Posted 8 months ago