Sitemate is looking for a CRM & Marketing Operations Specialist to own the marketing systems, automation, and operational plumbing that powers the top of the funnel. Your goal is to create scalable, programmatic marketing execution through clean configuration, automation, and well-documented playbooks.
What You'll Do
- Own configuration, maintenance, and optimisation of marketing systems across Salesforce, Unify, Freckle, and adjacent tools
- Build, stitch, and maintain automations for lead flows, routing, intent-triggered outbound, and campaign enablement
- Ensure data integrity and tightness across the top-of-funnel as new channels, programs, and tweaks are introduced
- Partner with Marketing and GTM Ops to translate strategy, playbooks, and frameworks into executable systems
- Switch programs on and off, iterate flows, and clean up legacy or broken logic with a systems-first mindset
- Document systems, use cases, and operating procedures to create repeatability and leverage
What We're Looking For
- Strong Salesforce admin or configuration experience
- Proven experience building and maintaining automations and operational workflows
- Systems thinking: ability to anticipate downstream impacts of upstream changes
Nice to Have
- Experience with Unify for intent signals and outbound workflows
- Experience with Freckle or similar enrichment and data tooling
- Comfort using Zapier or similar tools to connect systems
Technical Stack
- Salesforce, Zapier, Unify, Freckle, ChatGPT, Wordpress, Clause, Make
Team & Environment
You'll join a team of over 150 people across 18+ countries and work closely with talented teammates across engineering, product, design, marketing, sales, and customer success.
Benefits & Compensation
- Salary: AU$60,000 - AU$90,000 plus equity options
- Competitive, performance-based remuneration
- Equity options
- 20 days paid annual leave, plus sick, carer’s, and compassionate leave
- Parental leave - 16 weeks for primary and 6 weeks for secondary carers
- Learning & Development budget and transparent career plans
- Laptop and home office setup budget
- Flexible work with remote or hybrid options, plus the ability to work from anywhere for several weeks each year
- Global offsites, monthly all-hands and “Life Story” sessions
Work Mode
This is a hybrid role, open to candidates located in 18+ countries.
We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities.
