Responsibilities
- Lead the planning and implementation of CRM campaigns and automated workflows, covering content creation and testing across email, SMS, push alerts, and in-app messages
- Develop and apply audience segmentation approaches to improve patient engagement and personalize communication content
- Collaborate with the Data team to assess campaign performance and identify ways to increase efficiency or scalability
- Establish performance baselines and evaluate campaign outcomes to guide future testing strategies
- Coordinate with Product and Engineering teams to ensure timely delivery of key patient communications as offerings evolve
- Share updates on marketing initiatives and performance outcomes with internal teams and external partners
Benefits
- Hybrid work model featuring weekly team lunches and fully stocked kitchens
- Monthly social events organized by employee committees
- 18 days of vacation, 9 company-observed holidays, 5 sick days, and 2 personal days annually
- Stock options offered to all full-time staff
- Paid leave for new parents
- 401k retirement plan availability
- Commuter benefits for eligible expenses
- Comprehensive health, dental, and vision insurance plans
Work Arrangement
On-site — New York City
Other
- Onsite presence required 4 days a week
- Does not provide immigration support
Does not provide immigration support
