The Mill Adventure LTD is hiring a CRM Manager to own and evolve our customer relationship management strategy. You will be responsible for developing programs that foster engagement, retention, and growth across the customer lifecycle.
What You'll Do
- Develop and execute the CRM strategy to enhance customer loyalty and lifetime value.
- Design, build, and manage automated marketing campaigns and customer journeys.
- Analyze customer data and campaign performance to derive insights and optimize strategies.
- Segment audiences to deliver personalized and targeted communications.
- Collaborate with marketing, product, and analytics teams to align CRM initiatives with business goals.
What We're Looking For
- Proven experience in a CRM, lifecycle marketing, or marketing automation role.
- Strong analytical skills with the ability to translate data into actionable insights.
- Experience designing and implementing multi-channel customer engagement programs.
- Excellent project management and cross-functional collaboration skills.
- A strategic mindset focused on customer-centric growth.
The Mill Adventure LTD is an equal opportunity employer.
