Responsibilities
- Engage daily with internal and external business partners to align inventory strategies.
- Support inventory repositioning for urgent cases, order fulfillment, date management, and inventory accuracy.
- Collaborate with field-based managers and specialists to ensure timely product delivery and enhance customer experience.
- Coordinate product launch activities, including inventory placement and removal, and ensure accurate documentation.
- Manage inventory to address supply constraints within the assigned district.
- Work with Customer Care Supply Chain Analysts and Field Inventory Program Managers to achieve shared business goals.
- Build strong relationships with internal and external customers, seeking mutually beneficial solutions.
- Analyze data, identify issues, and collaborate with stakeholders to drive appropriate actions.
- Proactively identify opportunities and develop business cases and alternatives.
- Communicate and execute inventory management initiatives with sales teams.
- Monitor and maintain inventory levels at customer accounts.
- Conduct cycle counts and resolve inventory accuracy issues at customer accounts.
- Manage expired and short-dated units, ensuring they are returned and replaced.
- Assist in resolving inventory discrepancies at customer accounts.
- Educate customers on inventory management requirements and processes.
- Maintain effective relationships with Customer Care Supply Chain and Customer Service operations.
- Assist the sales field with obtaining necessary agreements and inventory schedules.
- Provide on-call support for evenings and weekends as needed.
- Adhere to FDA regulations, quality standards, and training requirements, and continually seek quality improvements.
- Stay current with internal training requirements and product knowledge.
- Propose and implement process improvements.
- Meet deadlines and communicate effectively when timelines are not achievable.
- Work a flexible schedule as business needs dictate.
Requirements
- Bachelor’s degree
- Minimum of 2 years of relevant experience, or an advanced degree with 0 years of experience
- Valid driver’s license with a clean record, subject to regular review for compliance
Nice to Have
- Strong problem-solving and troubleshooting skills
- Excellent communication, interpersonal, and customer service skills
- Experience with inventory management in a supply chain or distribution environment
- Self-motivated with the ability to work remotely with minimal supervision
- Ability to manage multiple tasks and projects in a fast-paced environment
- Proficiency in Microsoft Excel, PowerPoint, Word, Visio, Salesforce, and mStar
- Willingness to travel overnight on short notice
- Interest in growing into a clinical field-based role
- Six Sigma Yellow, Green, or Black Belt Certification
- APICS CPIM/CSCP Certification
- Strong analytical and problem-solving skills
- Effective negotiation and conflict resolution skills
- Strong organizational and multi-tasking skills, with flexibility to changing business needs
- Ability to produce consistent, detail-oriented, high-quality work
- Ability to make sound decisions and drive action independently
- Ability to execute tasks calmly and efficiently in chaotic environments
- Knowledge of supply chain-related regulatory requirements and ability to assess and resolve gaps
- Experience working in a regulated environment, ideally the medical device industry
- Proactive approach to driving results
Benefits
- Health, dental, and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Global well-being program
- Incentive plans
- 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Compensation
Not specified
Work Arrangement
Remote
Team
Field Inventory Analyst organization
Other
- Ability to support overnight/long distance travel within the Birmingham district when required (25-50%)
- Valid driver’s license with a clean record, subject to regular review for compliance
- Physical demands as described in the Responsibilities section, with reasonable accommodations for individuals with disabilities
Not specified
