LearnWorlds is seeking a detail-oriented, technically capable CRM Administrator to own and evolve our HubSpot CRM instance across marketing, sales, and customer success. This is a key operations role embedded within the Revenue Operations function, helping drive scalable processes and data integrity. You will collaborate cross-functionally with Sales, Marketing, Product, and CX to support a high-performing commercial engine.
What You'll Do
- Manage platform settings and maintenance (users, roles, permissions, sources, properties, marketing contacts, general optimization).
- Build and maintain marketing workflows, sequences, automated nurtures, email campaigns, dynamic content, A/B tests, CTAs, and campaign tracking.
- Ensure proper UTM tagging, attribution setup, segmentation, lead routing, lifecycle updates, and support Demand Gen in campaign preparation (assets, QA, testing).
- Collaborate with Content on social media management and automation inside HubSpot when needed.
- Support Sales Hub setup: pipelines, deal stages, mandatory properties, lead scoring, sequences, task queues, and outbound systems (Target Accounts, LinkedIn Navigator).
- Assist RevOps Manager in CRM operations, data hygiene, documentation of processes/field mappings, dashboards, reports, funnel monitoring, and operational analytics.
- Own and troubleshoot HubSpot integrations across the GTM stack (e.g., ChurnZero, Freshdesk, sales engagement tools, enrichment, Segment/Zapier), ensuring reliable data syncing and automation.
- Train and onboard users on HubSpot and implemented systems.
Technical Stack
- HubSpot CRM, ChurnZero, Freshdesk, Segment, Zapier, LinkedIn Navigator
Team & Environment
This role is part of the Revenue Operations function and reports to the RevOps Manager.
Benefits & Compensation
- Remote work option
- Option to work from office (Athens, Crete, Limassol)
Work Mode
This is a hybrid role. Locations include Europe (Remote), Athens, Crete, and Limassol. We are a fully remote team, with option to work from office for those who want to mix things up.
Our culture is built on enabling individuals, businesses, and communities to leverage the power of learning, improving lives and cultivating a brighter, more resilient future for everyone. We are committed to delivering unmatched flexibility.
