United Kingdom Hybrid

HealthHero is hiring a Critical Incident Responder

About the Role

Join HealthHero's Critical Incident Response team as an Affiliate to provide trauma and critical incident support services. Deliver timely, professional interventions to help employees recover after traumatic events through onsite and remote debriefings as part of a trusted network in the mental health services market.

What You'll Do

  • Undertake Critical Incident debriefings as part of the HealthHero Affiliate Network
  • Deliver onsite and remote support to clients
  • Participate in regular debriefs post-delivery of support services

What We're Looking For

  • BACP/UKCP/NCS registered Counsellor
  • CISM qualification
  • Demonstrable experience of facilitating critical incident debriefing sessions
  • Significant experience working with trauma
  • Experience of safeguarding and managing risk with client groups
  • Strong organisational skills
  • Clear and concise verbal and written communication skills
  • IT Skills including proficiency using Microsoft Systems
  • Proficiency using electronic clinical record systems

Technical Stack

  • Microsoft Systems
  • electronic clinical record systems

Benefits & Compensation

  • Valuable experience working with a diverse range of corporate customers
  • Regular debriefs post-delivery of onsite and remote support
  • Competitive fees include your travel expenses and subsistence
  • Full on-board training provided
  • 24/7 support to our Network
  • Minimising administrative burdens for Affiliates
  • Smart triage technology to solve capacity challenges

Fees will be agreed at recruitment stage. Competitive fees include travel expenses and subsistence; BACS payment system on a monthly payment run.

Work Mode

hybrid: Onsite and remote support delivery

HealthHero is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Affiliates.

Required Skills
BACP/UKCP/NCS registrationCISM qualificationCritical incident debriefingTrauma-informed careSafeguardingRisk managementElectronic clinical record systemsMicrosoft Systems
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About company
HealthHero

Europe’s largest digital telehealth platform, bringing together human expertise and digital convenience to provide remote access to expert clinicians and counsellors for patients, insurance policy holders, and employees.

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Posted a day ago