Tencent is seeking a Credit Control Specialist to join our finance team. In this role, you will be responsible for managing customer accounts, ensuring the timely collection of outstanding receivables, and maintaining positive relationships with clients.
What You'll Do
- Monitor and follow up on overdue accounts via phone, email, and written communication.
- Maintain accurate records of collection activities and customer interactions.
- Investigate and resolve billing discrepancies or disputes.
- Collaborate with internal teams to ensure smooth resolution of outstanding issues.
- Prepare regular reports on account status and collection efforts.
- Escalate problematic accounts as necessary in line with company policy.
What We're Looking For
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Up to 2 years of experience in credit control, collections, or a similar finance role.
- Strong communication and negotiation skills.
- High level of accuracy and attention to detail.
- Proficient in Microsoft Office.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Nice to Have
- Experience with Salesforce.
Technical Stack
- Microsoft Office
- Salesforce
Team & Environment
You will join our collaborative Finance team.
Benefits & Compensation
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Supportive and collaborative team environment.
Tencent and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules, and regulatory orders. Our reputation for honesty, integrity, and high ethics is as important to us as our reputation for making innovative sensing solutions.
