Brighte is looking for a Credit Collections Officer to join our Payment Solutions team. This is a full-time, permanent position based in Sydney, NSW, where you'll manage customer accounts and contribute to the team's key objectives.
What You'll Do
- Manage collections activities for customer accounts
- Work within the Payment Solutions team to achieve department goals
- Communicate effectively with customers regarding their accounts
- Process and resolve account inquiries and disputes
- Maintain accurate records and documentation for all collections activities
What We're Looking For
- Experience in credit collections or a similar financial services role
- Strong communication and negotiation skills
- Ability to work independently and as part of a team
- Attention to detail and accuracy in handling financial data
- Knowledge of relevant regulations and compliance requirements
Work Mode
This role operates on a hybrid work model, requiring attendance at our Sydney, NSW office for part of the week.
Brighte is an equal opportunity employer.
