Responsibilities
- Assist clients in finalizing tax returns using TurboTax software solutions.
- Offer expert tax guidance, prepare complete tax filings, perform calculations, and resolve software-related questions.
- Leverage official tax resources, industry tools, and team knowledge to provide precise, easy-to-understand responses.
- Engage with clients through advanced video conferencing platforms.
- Record all client communications to ensure accurate and complete documentation.
Benefits
- 401(k) plan with company match
- Paid time off for illness
- Employment practices liability insurance provided
- Opportunity to purchase company stock
- Confidential employee support services
- Discounts on software products
- Complimentary access to TurboTax Live
Work Arrangement
Remote (Worldwide)
Other
- This is a virtual, customer-facing role.
- Applicants must reside in the United States.
- Opportunity to earn supplemental income.