Responsibilities
- Lead a small Corporate IT team of 1 to 3 members, overseeing Helpdesk operations, employee onboarding and offboarding, administration of GSuite and enterprise SaaS platforms, and driving initiatives to enhance systems, policies, and workflows
- Develop and maintain a quarterly roadmap for IT projects to align with organizational goals
- Supervise Helpdesk functions, provide mentorship to team members, and assist with resolution of complex technical issues
- Collaborate across departments to establish and enforce IT policies that strengthen internal governance and security posture
- Manage the professional development of 1 to 3 IT specialists through regular one-on-one meetings, career planning, and performance evaluations, in coordination with the Software management team
- Monitor and control IT department spending in alignment with the approved budget, under guidance from the Director of Software
- Cultivate a collaborative and service-focused team culture grounded in trust, openness, and environmental sustainability
- Lead recruitment efforts for the IT team, including designing interview processes, conducting candidate debriefs, and integrating new hires
Requirements
- Bachelor’s degree in information systems or a related field, or a comparable mix of technical education and professional experience
- Minimum of four years of experience in a Systems Administrator or similar IT role
- At least one year managing and configuring enterprise SaaS platforms such as Netsuite, Salesforce, Jira, or equivalent systems
- Hands-on experience administering GSuite domains
- Proven ability to lead a small team while handling diverse technical and operational responsibilities
Nice to Have
- One or more years of direct IT team management experience
- Experience in IT networking initiatives or resolving network-related issues
- Track record of developing and executing IT project roadmaps
- Experience creating or enforcing IT policies in accordance with regulatory or corporate governance requirements
- Adoption of a cloud-first approach in managing IT infrastructure and services
Benefits
- Medical: Premium coverage ranging from 77% to 100% for Cigna healthcare plans, based on plan selection
- Dental insurance
- Vision insurance
- Short-Term and Long-Term Disability coverage
- Life Insurance: Company covers Basic Life / AD&D at 1x salary, with option to purchase supplemental coverage via New York Life
- First-day eligibility for benefits upon hire
- HSA-eligible health plans with monthly employer contributions
- 401(k) retirement plan (non-matching)
- Flexible Time Off (FTO)
- 6 accrued sick days per year
- 8 paid holidays annually
Work Arrangement
Hybrid
Team
1–3 members
Team
- Team size: 1–3
- Structure: Corporate IT team responsible for Helpdesk, onboarding/offboarding, GSuite and enterprise SaaS administration, and corporate IT improvement projects
Other
- Duties, responsibilities, and activities may change at any time with or without notice
- Travel Requirements: 10%
- Benefits start the day you start
- HSA Eligible Health Plans, Company Monthly Contributions!
- 401(k) retirement plan (non-matching)
- FTO - Flexible Time Off
- 6 Accrued Sick Days
- Eight (8) paid holidays
