ServiceNow is hiring a Sales Director to lead our Employee Workflows sales team. In this role, you will manage a team of solution sellers covering accounts in Technology, Media, Telecom, and System Integrators. You will be responsible for building the sales strategy, driving revenue, and achieving annual sales goals to help ServiceNow make the world work better for everyone.
What You'll Do
- Manage a team of 7 Employee Workflow solution sellers located across the US.
- Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market.
- Actively engage in territory planning, relationship development, and opportunity development.
- Drive revenue by supporting and assisting Field Sales Teams in closing opportunities.
- Recruit, coach, and mentor team members to drive excellence.
- Develop territories and quota for the sales team and set performance expectations.
- Manage and report accurate forecast and pipeline to the business.
- Achieve annual sales goals on a quarterly and annual basis.
- Engage and align effectively in C-level meetings to understand customer business requirements.
- Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community, and the ServiceNow executive team.
- Retain and grow existing customer base with regular non-sales customer engagement activities.
What We're Looking For
- Current location: Seattle or Bay Area preferred with flexibility to travel in role.
- Deep sales domain experience in Employee/HR SaaS Solutions.
- 5+ years of first-line sales leadership in Enterprise software.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level.
- Strong success in recruiting, coaching, and managing an exceptional sales team.
- Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
- Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection.
- Experienced in driving sales process and drive effective working relationships with Sales Operations.
- Ability to understand the 'bigger picture' and business drivers around IT.
- Ability to build long term strategic and senior level relationships.
- Ability to adapt and work effectively within a rapidly changing and growing environment.
- Demonstrates strong business and financial acumen.
- Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement.
- Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately.
- Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem.
- Ownership of driving successful pipeline generation activities developed by marketing or the partner community.
Nice to Have
- Solution Sales leadership in a matrix account team environment strongly preferred.
Team & Environment
You will manage a team of 7 Employee Workflow solution sellers covering accounts across the United States.
Benefits & Compensation
- Health plans, including flexible spending accounts.
- 401(k) Plan with company match.
- ESPP.
- Matching donations.
- Flexible time away plan.
- Family leave programs.
- For Seattle area: $170,850 - $254,000 base pay + equity.
Work Mode
This role offers a flexible work mode and is based in the United States.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
