The People Group seeks a hands-on, senior-level Contractor to own and manage the majority of our digital e-commerce business. In this fully remote role, you will lead, manage, and execute day-to-day operations for a lean team, serving as the primary owner of our e-commerce platform and representing the company in technical and operational matters.

What You'll Do

Own the end-to-end e-commerce operation across Shopify as the primary platform
Manage and support the back office and digital team, ensuring alignment and clear priorities
Oversee technical, operational, and day-to-day e-commerce activities
Act as the main point of contact for agencies and third-party vendors
Represent the company on technical, operational, and integration-related calls
Manage product additions, integrations, customer service escalations, and platform issues
Run regular check-ins and one-on-ones with direct reports
Coordinate with in-person staff as it relates to e-commerce operations
Communicate clearly with company owners on progress, issues, and priorities
Get hands-on when needed to resolve issues or unblock the team

What We're Looking For

Minimum of 3 years of hands-on Shopify experience in a live e-commerce environment
Proven experience maintaining, optimizing, and troubleshooting Shopify stores
Experience managing or supporting marketplace platforms such as Amazon, Etsy, eBay and more
Background working in product-based or multi-channel e-commerce businesses
Strong understanding of end-to-end e-commerce operations and workflows
Comfortable working remotely and independently with minimal supervision
Able to manage day-to-day execution while overseeing team output and priorities
Ability to work fully during Eastern Standard Time business hours

Nice to Have

Bachelor’s degree in Marketing, Business, E-commerce, or a related field
Experience with additional marketplaces such as Walmart or other third-party platforms
Familiarity with e-commerce integrations, apps, and third-party tools
Basic understanding of e-commerce financials, including margins, pricing, and cost of goods
Experience coordinating with agencies or external vendors
Exposure to international e-commerce operations or cross-border selling
Comfortable supporting or overseeing digital marketing initiatives in partnership with specialists or agencies
Experience helping scale or integrate new brands or acquisitions into an existing e-commerce platform

Technical Stack

Shopify
Amazon
Walmart
eBay

Team & Environment

You will lead a lean team within a small to mid-sized organization, reporting directly to company owners. Our culture comes from a small business or growing company environment, and we value individuals who are comfortable wearing multiple hats, leading without being 'too high level,' and diving into operational details. We look for someone who can grow with the company as we scale.

Benefits & Compensation

Monthly compensation range of $3,500–$6,000 USD, depending on experience and demonstrated competency
Monthly health and wellness reimbursement, capped at $50 USD