Make-A-Wish is looking for a Content Technologist for a temporary role focused on establishing Discord's product voice and building tools for great copy. You'll define copy standards, create an AI-powered writing assistant, build tools to catch issues, and partner with teams on high-stakes product moments.

What You'll Do

Define and document copy and tone guidance within Mana, our Design System, creating the foundation for consistent, inclusive, and accessible language across Discord.
Collaborate with Brand, Legal, and Policy teams to align product language with company standards and values.
Build an AI-powered tool that enables teams to write their own copy following established guidelines, scaling your impact across the organization.
Build tools to catch non-compliant copy in code and suggests improvements, preventing issues before they reach users.
Partner with design and product teams to write and review critical in-product copy for major initiatives.
Establish a review process that catches copy-related risks before launch.

What We're Looking For

7+ years of experience in UX writing, content design, or product copywriting.
Portfolio demonstrating clear, user-centered product copy and systems thinking.
Technical skills to build tools and implement linters—comfortable working with code and AI.
Strong documentation skills with experience creating guidelines that multiple teams use.
Understanding of accessibility and inclusive language practices.
Understanding of localization and translation best practices.
Track record of influencing and collaborating across design, product, engineering, and cross-functional partners.
Experience working within or contributing to design systems or a guidelines team.