GrowthX AI is hiring a Content Operations Specialist who blends technical workflow automation with editorial judgment. In this role, you will serve as a crucial link between content creation and final delivery, optimizing processes with LLMs and automation tools to ensure high-quality, scalable outputs.
What You'll Do
- Configure and optimize content workflows using no-code/low-code tools and publicly available LLMs to produce high-quality content drafts.
- Identify opportunities for automation in existing content processes and implement solutions using appropriate tools.
- Apply an editor's eye to evaluate content outputs, identifying patterns in LLM performance and adjusting workflows to address quality issues.
- Develop effective prompt strategies that significantly improve first-draft quality and reduce editing time.
- Collaborate with content specialists to implement workflow solutions that meet client needs.
- Monitor workflow performance and content quality metrics to drive continuous improvement.
- Document processes and create guides to help team members effectively utilize automation tools.
What We're Looking For
- 2+ years of experience with workflow management or process optimization, with demonstrable projects involving content production systems.
- 1-3 years of content experience in writing, editing, or managing content production.
- Practical experience with no-code/low-code automation tools (e.g., Zapier, Make, Airtable, Notion automations) or similar workflow platforms.
- Familiarity with LLM platforms (e.g., ChatGPT, Claude) and ability to craft effective prompts for content creation.
- Understanding of content structure, flow, clarity, and voice, especially in marketing or product-driven environments.
- Analytical mindset with the ability to identify process inefficiencies and implement practical solutions.
- A balanced approach that values both operational efficiency and content quality.
Nice to Have
- Basic understanding of APIs and how different tools can be connected in a workflow.
- Experience with content management systems and publishing platforms.
- Background in content operations or editorial workflow management.
- Familiarity with project management tools and methodologies.
- Knowledge of SEO best practices and data-informed content strategy.
- Some exposure to basic scripting or HTML/CSS.
Technical Stack
- Automation: Zapier, Make, Airtable, Notion automations
- LLMs: ChatGPT, Claude
Team & Environment
You will be part of our content team. We operate in an open communication and feedback-driven environment where clear, concise communication is key to our success.
Benefits & Compensation
- Fully remote work
- Ample time off
- Professional growth access to training, workshops & mentorship programs
- Support for external conferences & industry events
Work Mode
This is a fully remote position open to candidates globally.
GrowthX AI is an equal opportunity employer.
