Responsibilities
- Manage and maintain accurate, up-to-date schedules for Design Consultants
- Handle inbound and outbound confirmation calls
- Confirm and verify required criteria for in-home sales appointments, including: Homeownership
- Confirm and verify required criteria for in-home sales appointments, including: Project interest and scope
- Confirm and verify required criteria for in-home sales appointments, including: Decision-maker availability
- Reinforce appointment expectations and value with homeowners
- Improve customer satisfaction through professional and effective communication
- Reduce cancellations, reschedules, and no-shows
- Document all appointment updates and notes accurately in the CRM
- Communicate schedule changes or concerns to sales leadership
Benefits
- Full-time W2 employment with competitive pay and several bonus opportunities
- Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match
- Paid Time Off including paid holidays and your birthday off!
- Flexible remote schedule with weekend availability
- Ongoing training to grow your skills
- Work in a supportive, award-winning company that values people and performance
Work Arrangement
Remote (City/Region)
Additional Information
- Flexible remote schedule with weekend availability
- Paid Time Off including paid holidays and your birthday off!
- Ongoing training to grow your skills
