WSP USA Inc. is hiring a Compute Operations Specialist

WSP USA Inc. is looking for a Compute Operations Specialist to join our IT Infrastructure Operations team. In this individual contributor role, you will be a key part of sustaining and optimizing the digital backbone that powers 65,000+ employees across 1,000+ offices worldwide. Your work will focus on ensuring reliable, secure, and high-performing Compute services within the Americas Hub.

What You'll Do

• Manage, monitor, and maintain day-to-day Compute operations across the Americas Hub, ensuring alignment with expected service levels.
• Identify opportunities to enhance processes, technology, and operational efficiency across compute environments.
• Lead technical troubleshooting, fault resolution, and performance improvement initiatives across compute platforms.
• Execute infrastructure IMACDs and support upgrades, lifecycle activities, and business continuity testing.
• Perform regular service health checks and support audit and compliance activities.
• Provide guidance to team members and perform peer reviews for compute-related changes.
• Manage vendor and manufacturer interactions to ensure service quality and timely issue resolution.
• Deliver proactive monitoring and problem-management practices to prevent service disruptions.
• Support on-call rotations and extended hours as required.

What We're Looking For

• Bachelor’s degree in IT, Computer Science, Engineering, or a related field.
• 4–6+ years of Compute operations experience.
• Proven proficiency with enterprise compute technologies including: Dell & HPE servers, Cisco UCS, VMware vCenter, Nutanix, HPE storage (MSA/Nimble), object/storage caching technologies, and enterprise backup solutions (Veeam, Commvault, Networker, NetBackup, etc.).
• Experience with global enterprise environments and ITIL-aligned service management.
• Strong capabilities across Windows/Linux administration, virtualization (VMware/Hyper-V), scripting (PowerShell/Bash), cloud environments (Azure/AWS), and server/storage security practices.
• Excellent English communication skills.
• Strong diagnostic problem-solving skills, organizational abilities, and capacity to operate with minimal supervision.

Nice to Have

• French or Spanish language skills considered an asset.

Technical Stack

• Compute: Dell servers, HPE servers, Cisco UCS
• Virtualization & Hyperconverged: VMware vCenter, Nutanix, VMware/Hyper-V
• Storage: HPE storage (MSA/Nimble), Object/storage caching technologies
• Backup: Enterprise backup solutions (Veeam, Commvault, Networker, NetBackup)
• OS & Scripting: Windows administration, Linux administration, PowerShell/Bash scripting
• Cloud: Azure/AWS cloud environments

Team & Environment

You will be part of the IT Infrastructure Operations team, specifically within the Americas Hub.

Benefits & Compensation

• Flexible work, real balance – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.
• Compensation ranges based on region: AB, BC, NT, NU, SK & YT: $89,800 – $118,900; MB & ON: $81,900 – $112,800; NB, NL, NS, PEI & QC: $81,100 – $107,700.

Work Mode

This is a hybrid position based in the Americas Hub.

WSP is committed to the principles of employment equity. WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.