Responsibilities
- Build and manage our online community, including social media channels, forums, and other online platforms
- Engage with customers and fans, responding to inquiries and feedback, and fostering a positive and engaging community environment
- Develop and implement social media and content strategies to promote our brand and products, and drive engagement and growth
- Collaborate with other departments, such as marketing and product development, to ensure that our community engagement efforts are aligned with business goals and customer needs
- Monitor and analyze social media and community metrics, and provide regular reports to management on community engagement, sentiment, and trends
- Plan and execute community events, promotions, and campaigns to drive engagement and customer loyalty
- Develop and manage relationships with key influencers and ambassadors in the industry, and leverage their networks to promote our brand and products
- Stay up-to-date with industry trends, social media best practices, and emerging platforms and technologies, and make recommendations on new approaches to community engagement
Requirements
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field
- Experience in community management or social media marketing, preferably in the sports or entertainment industry
- Strong communication and interpersonal skills, with the ability to engage with customers and fans in a positive and engaging manner
- Knowledge of social media and community management tools and best practices, and experience with social media platforms such as Twitter, Facebook, Instagram, Discord and YouTube
- Familiarity with social media and community analytics tools, and the ability to analyze data and derive insights from social media metrics
- Strong writing skills, with the ability to create engaging and effective social media content, and adapt tone and style to suit different platforms and audiences
- Creative and strategic thinker, with the ability to develop and execute effective community engagement strategies that align with business goals and customer needs
Benefits
- Top tier compensation + benefits package
- Flexibility to work remotely
- Opportunity for professional growth in a dynamic and international environment
- Informal, friendly and knowledge-sharing environment
- An interesting and challenging job that allows you to explore paths to creating successful software solutions
Work Arrangement
Hybrid
Additional Information
- Flexibility to work hours inline with sporting events
