About the Role
This position is responsible for cultivating a vibrant and informed community in Thailand by connecting local users with global initiatives through authentic engagement and localized strategies.
Responsibilities
- Develop and execute community engagement strategies tailored to the Thai market
- Foster relationships with local users, partners, and influencers
- Organize and manage online and in-person events to increase brand visibility
- Monitor community feedback and relay insights to internal teams
- Create localized content for social media and messaging platforms
- Respond to community inquiries and manage sentiment effectively
- Collaborate with marketing to align campaigns with regional interests
- Track engagement metrics and report on community growth
- Stay updated on local trends, regulations, and cultural nuances
- Support crisis communication efforts when needed
- Translate global messaging into culturally relevant narratives
- Drive user education initiatives through workshops and AMAs
- Identify growth opportunities within regional user segments
- Maintain active presence across key digital community platforms
- Ensure brand consistency while adapting tone for local audiences
- Facilitate community moderation and promote positive interactions
- Gather competitive intelligence from regional market activities
- Work closely with product teams to share user feedback
- Support localization of platform features and announcements
- Promote referral and advocacy programs within the community
Nice to Have
- Prior experience in cryptocurrency or blockchain projects
- Existing network within Thailand’s tech or startup ecosystem
- Background in digital marketing or public relations
- Experience with community moderation tools
- Familiarity with customer support platforms
- Knowledge of SEO and content distribution strategies
- Event production or logistics coordination experience
Compensation
Competitive salary and benefits package
Work Arrangement
Remote or hybrid with flexibility based on regional needs
Team
Part of a global community team driving engagement across diverse markets
Why This Role Matters
The Community Manager plays a key role in shaping how users in Thailand perceive and interact with the platform. By bridging global initiatives with local culture, this role drives trust, awareness, and long-term engagement.
What to Expect
You will work across time zones with international teams while maintaining a strong local presence. Success is measured by community growth, sentiment, and meaningful user interactions.
Not applicable; local candidates preferred
