Pavago's client is hiring a Community Manager to oversee and actively engage a private entrepreneur community of approximately 160 members. This role is built on proactive relationship building within Slack to foster a professional, connected, and supportive environment.

What You'll Do

Actively manage and participate in daily conversations within Slack, initiating discussions and encouraging member participation.
Introduce and connect members based on shared goals, interests, and needs to foster collaboration and meaningful peer-to-peer relationships.
Conduct regular member check-ins to assess satisfaction, gather feedback, and proactively address needs to ensure long-term retention.
Plan, coordinate, and execute member-facing events such as retreats, dinners, and meetups, managing all logistics.
Monitor and track community engagement metrics, including participation levels, connections made, and event attendance.
Manage satisfaction surveys through tools like Typeform, analyze feedback, and share actionable insights with internal stakeholders.
Take ownership of community health by identifying engagement gaps and implementing solutions independently.

What We're Looking For

Excellent, neutral, US-friendly spoken English accent.
Strong written and verbal communication skills.
Proven ability to build relationships and engage diverse stakeholders.
Experience coordinating or supporting member-focused events.
Access to personal equipment suitable for full-time remote work.
Availability to work U.S. hours (ET–PT).
Strong adaptability and willingness to take on evolving responsibilities.

Nice to Have

Previous experience in community management, member success, or relationship management.
Background in event planning or customer-facing roles.
Familiarity with Slack and Typeform.
Experience working with U.S.-based clients or understanding U.S. communication styles.
Demonstrated success improving engagement, satisfaction, or retention metrics.
Based in LATAM or Africa.