Responsibilities
- Serves as a liaison between multiple service providers and assists with enrollment in services and community resources by delivering culturally competent care.
- Completes applications for resources, paperwork for provider visits, and additional administrative support activities.
- Follows up and tracks referrals and outcomes for pharmacy, durable medical equipment (DME), and home care.
- Assists with finding and scheduling transportation, advocates for members/patients, supports clinical staff, administers health screenings, and coordinates care (including identifying and accessing resources and overcoming barriers).
- Builds and maintains current resource inventories for service area across multiple states.
- Identifies situations calling for mandatory reporting and carry out mandatory reporting requirements by state requirements.
- Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting.
Requirements
- 2+ years combined of related education, experience, or certification
- Community Health Worker Certification is required for positions located or serving in the following states: AR, AZ, CO, CT, FL, IN, KS, KY, MA, MD, MO, NC, NM, OH, OR, PA, RI, SC, SD, TX, UT, VA
- Efficient and reliable transportation, including an active driver’s license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes.
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms
Nice to Have
- Certified CHW, CHES, certified nurse aid, or licensed medical assistant
- Experience working in a multi-cultural setting
- Experience working for a Managed Care or Medicaid plan
- Experience with kidney patients
- Experience with translation lines and services
- Basic computer skills
Benefits
- Hybrid-Remote Flexibility
- Comprehensive Benefits
- Financial & Retirement Support
- Time Off & Leave
- Wellness & Growth
Work Arrangement
Hybrid
Additional Information
- Good communication skills.
- Good organizational skills.
- Strong critical thinking and problem-solving skills.
- Extensive knowledge about community and available resources.
- Embodies Strive’s core values: Care, Excellence, Tenacity, Innovation, and Fun.
