Recraft is looking for a passionate Community & Engagement Advocate to join us. You will build, nurture, and scale our Discord community from the ground up, making Recraft a vibrant home for creators and an essential, daily tool for designers.
What You'll Do
- Own and lead the entire Discord community experience: from onboarding new users to launching events, moderating discussions, and gathering feedback.
- Create and curate educational and inspiring content like tutorials, guides, and success stories.
- Set up processes to collect, analyze, and act on community sentiment, issues, and suggestions.
- Design and run engaging events such as AMAs, challenges, and workshops to foster engagement and drive user delight.
- Build and maintain channels, roles, bots, and guidelines tailored for different user segments like novices, pro designers, and power users.
- Monitor community health through qualitative and quantitative metrics, and iterate on strategy accordingly.
- Collaborate closely with product, marketing, and UX teams to feed community insights into the product roadmap.
- Be the voice of our users—champion their needs, share stories, and ensure their voices shape Recraft's evolution.
What We're Looking For
- 1+ years of experience managing Discord communities, preferably in creative, tech, or design-driven products.
- Excellent communication skills—both in writing and voice settings—warm, welcoming, with a touch of wit.
- Experience running virtual interactions like events, live streams, or contests and managing bots or integrations.
- Strong empathy for creators, familiarity with design workflows, and a genuine love for community building.
- Familiar with community analytics tools or capable of setting up dashboards—from Discord itself or tools like Guilded, Apollo, or Orbit.
- Strong sense of what drives engagement and retention in vibrant online communities.
Team & Environment
You will collaborate closely with product, marketing, and UX teams.
Benefits & Compensation
- Competitive salary.
- The flexibility of remote work, while collaborating with a team of top experts.
- Opportunities for professional growth and development.
- A collaborative and user-focused work environment.
- The chance to shape the future of AI-powered creativity through research.
- Exciting projects where your insights will directly impact product development.
Work Mode
This is a remote position.
Recraft is an equal opportunity employer.
