Cengage Group is hiring a Communications Coordinator to join our corporate communications team. In this role, you will support a wide range of internal and external communications activities, including strategy execution, content development, and metrics tracking. You’ll help amplify our mission of driving innovation in education for millions of learners.
What You'll Do
- Assist in launching integrated PR and social media campaigns across paid, earned, and owned channels.
- Write and edit engaging content for blogs, social media, and other digital platforms.
- Source culture-driven content to showcase employee stories and strengthen brand presence.
- Generate creative social media ideas to boost reach and engagement; collaborate with design teams to bring concepts to life.
- Support paid social campaign development and execution, learning best practices for optimizing performance.
- Monitor and report on monthly corporate and executive social media metrics.
- Track engagement metrics and prepare quarterly performance reports.
- Help maintain and update the corporate website through the CMS platform.
- Create clear, compelling content for internal channels, including email, Slack, and SharePoint.
- Manage the end-to-end process for the weekly employee newsletter, from planning to distribution.
- Format, proof, and distribute various employee communications with accuracy and attention to detail.
- Coordinate with email distribution vendors to ensure timely delivery.
- Support Executive Town Hall production, including slide design, recording uploads, and recap distribution.
What We're Looking For
- 1-3 years of experience in PR, communications, or a related field.
- Exceptional writing and editing skills.
- Strong organizational and project management abilities.
- Proficiency in Microsoft Office Suite.
Nice to Have
- Familiarity with social media platforms, particularly post development and analytics measurement (LinkedIn, Glassdoor).
- Basic understanding of analytics tools, CMS platforms, and email distribution platforms.
- Experience with paid social campaigns.
- Agency experience.
Technical Stack
- Microsoft Office Suite
- CMS platform
- Analytics tools
- Email distribution platforms
Team & Environment
You will be a member of the corporate communications team, reporting to the VP of External Communications.
Benefits & Compensation
- Compensation range: $21.00 - $28.00 USD.
Work Mode
This is a fully remote position based in the U.S.
Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences.
