Galway, Ireland; London, England, United Kingdom; Vancouver, British Columbia, Canada Hybrid Full-time

Diligent Corporation is hiring a Commercial Operations Specialist

Responsibilities

  • Maintain daily functionality of sales engagement and orchestration platforms to support field teams effectively.
  • Handle first-line support inquiries involving access rights, system permissions, configuration guidance, and resolution of common tool problems.
  • Perform administration and governance duties to ensure standardized setups, efficient processes, and a positive user experience.
  • Oversee the stability of integrations and data movement between go-to-market systems, identifying issues and aiding optimization efforts.
  • Support data integrity through regular audits, quality assurance procedures, and maintenance of critical workflow documentation.
  • Collaborate with Sales, Enablement, and Business Applications teams to drive system adoption, refine processes, and measure performance using usage and pipeline data.
  • Support continuous improvement by contributing to process documentation, knowledge dissemination, and operational best practices.

Work Arrangement

Hybrid — London, Galway, Vancouver

Other

  • Applicants must already have the right to work in their country of residence, as visa sponsorship is not offered.
  • The position follows a hybrid work model requiring approximately half of working time to be spent in the office.

Not available

About company
Diligent Corporation
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice.
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Job Details
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Posted 4 days ago