About the Role
The Commerce Director will lead the design and implementation of comprehensive commerce strategies that connect brand engagement with measurable sales outcomes. This role acts as the central point for aligning technology, media, and retail operations to deliver seamless customer journeys across channels.
Responsibilities
- Lead the development and execution of end-to-end commerce strategies for key accounts
- Collaborate with cross-functional teams to align media, technology, and supply chain initiatives
- Translate client business goals into actionable commerce roadmaps
- Oversee performance metrics and reporting for commerce programs
- Drive innovation in digital storefronts, checkout experiences, and fulfillment models
- Manage relationships with retail partners and e-commerce platforms
- Identify growth opportunities across marketplaces and direct-to-consumer channels
- Ensure seamless integration between marketing campaigns and commerce operations
- Advocate for customer-centric design in all commerce touchpoints
- Lead pitch teams in developing commerce-focused proposals
- Monitor industry trends in retail technology and consumer purchasing behavior
- Optimize conversion rates and average order value through data analysis
- Coordinate with analytics teams to measure ROI of commerce initiatives
- Support the implementation of new commerce platforms and tools
- Facilitate workshops with clients to define commerce objectives
- Develop best practices for omnichannel commerce execution
- Evaluate emerging technologies impacting online shopping experiences
- Maintain alignment between brand strategy and product availability
- Work closely with creative teams to ensure compelling product presentation
- Ensure compliance with platform-specific commerce guidelines
- Manage timelines and deliverables for commerce program rollouts
- Provide strategic guidance during client reviews and business reviews
- Assess partner capabilities for marketplace integrations
- Drive consistency in global commerce approaches while enabling local adaptation
- Foster collaboration between media planning and commerce operations
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexible scheduling options
Team
Part of a global commerce and retail transformation team serving major international brands
About the Team
This position sits within a dedicated global commerce practice that partners with Fortune 500 brands to evolve their digital sales ecosystems. The team combines strategy, technology, and creative execution to build future-ready commerce platforms.
What We’re Looking For
We seek a leader who combines strategic vision with hands-on execution experience in digital commerce. The ideal candidate has led large-scale transformations and can bridge the gap between marketing and retail operations.
Available for qualified candidates requiring sponsorship
