Paris, Paris, France Remote (City) Employment

Alma is hiring an Engineering Manager - Merchant Experience (Paris or Remote France)

Responsabilités

  • Lead the design, development, and maintenance of the Merchant Dashboard and Admin Dashboard, ensuring high availability, scalability, and intuitive UX for merchants and internal teams
  • Oversee the merchant lifecycle management: onboarding (including Partner Onboarding API), KYB workflows, legal agreement management, account configuration, and off boarding processes
  • Drive the evolution of merchant performance tools: analytics, sales dashboards, exports, configuration interfaces that help merchants optimize their Alma setup
  • Maintain and enhance in-store payment solutions: POS tools and EPT (Electronic Payment Terminal) management and integration
  • Collaborate closely with Product people (product manager and product designer) to identify merchant and operations teams' needs and lead workshops to define robust technical solutions
  • Champion authentication, authorization, and RBAC best practices across all merchant-facing and admin tools
  • Monitor performance and ensure compliance with security standards, delivering reliable experiences for merchants, sellers, and internal operations teams
  • Advocate for software quality through comprehensive unit, integration, and end-to-end testing strategies
  • Maintain technical consistency across dashboard architecture, avoiding fragmentation and technical debt
  • Engage with internal business stakeholders (Risk, Ops, Legal, Sales teams) to understand merchant needs and translate them into technical requirements
  • Partner with the Legal team to implement and maintain legal document management systems
  • Develop and maintain internal and merchant-facing documentation to ensure smooth operations and integrations
  • Build, mentor, and grow a team of frontend and backend engineers
  • Foster a culture of ownership, quality, and continuous improvement
  • Conduct performance reviews, career development conversations, and technical mentorship
  • Collaborate closely with the Product people (product manager and product designer) to identify merchant and our operations teams needs and lead workshops to define robust technical solutions
  • Engage with internal business stakeholders to understand merchants needs and help formulate integration requirements
  • Monitor performance, ensuring compliance with security standards and delivering a reliable experience for merchants and operations teams
  • Develop and maintain documentation, including public-facing resources, to make Alma’s integration process smooth for merchant customers

Stack technique

Python, Docker, React, GCP, Kubernetes, Postgres, Redis, PubSub, Datadog

Mode de travail

Remote (City/Region)

Équipe

Structure: Engineering team with frontend and backend engineers

Informations complémentaires

  • Language: fluent in French and good level of English mandatory
Required Skills
PythonDockerReactGCPKubernetesPostgresRedisPubSubDatadog PythonDockerReactGCPKubernetesPostgresRedisPubSubDatadog
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About company
Alma

Let your customers pay at their own pace: in instalments or later. Improve their payment experience and boost your turnover by 20%.

Alma offers flexible and guaranteed instalment payments for e-commerce and point of sale, enabling businesses to increase sales and customer loyalty. With no risk of non-payment, merchants are paid instantly, and the solution integrates easily across online, in-store, and call center channels.

Alma is trusted by over 21,800 merchants across Europe and supports responsible payment practices, allowing customers to defer payments without late fees.

All jobs at Alma Visit website
Job Details
Department Merchant Experience Team
Category management
Posted 2 hours ago