AMSURG Corp. is hiring a Representative Accounts Receivable III (Collector) for a remote position. In this role, you will be responsible for follow-up on intermediate outstanding accounts receivable, working collector queues, handling claims and appeals, and interacting with patients, insurance companies, and physician offices.
What You'll Do
- Follow-up on outstanding claims and appeals.
- Work escalation views and review Vendor Clarification logs.
- Provide employee and vendor training and act as a knowledge resource for team members.
- Work Claim Ack Rejections, Claim Edits & Charge Corrections.
- Phone patients for payment or payment arrangements and print and re-file claims as needed.
- Work correspondence daily and answer incoming calls from patients, insurers, and physician offices.
- Research and audit patient accounts for further payment or adjustments.
- Work assigned KAM reports.
- Work accounts receivable collector queue with proficiency within 30-60 days of employment.
- Work 40-50 accounts daily with a > or =90% accuracy rating; meet department productivity standards.
- Calculate billing units and reimbursement amounts.
- Maintain strictest confidentiality and adhere to all company policies and procedures.
What We're Looking For
- High School graduate or equivalent.
- 3 to 5 years’ experience in a healthcare insurance receivables environment.
- Two - three years collection experience required.
- Working knowledge of CPT, ICD-9 and ASA codes and medical terminology.
- Strong mathematical, research, analysis, decision making, and problem-solving skills.
- Strong data gathering, reporting, verbal, and written communication skills.
- Demonstrates advanced understanding of commercial, Medicare and Medicaid payers, insurance processing guidelines, and laws.
- Working knowledge of TWCC guidelines and laws, commercial managed care insurance, Medicare and Medicaid guidelines.
- Strong interpersonal skills, comfortable working with physicians, external customers, hospital staff, co-workers, and senior leadership.
- Team oriented, with a pleasant disposition and high tolerance for diverse personalities.
- Ability to work independently with limited supervision.
Nice to Have
- Associate or bachelor’s degree in business administration or related field preferred.
- Two years posting, coding or accounts receivable collection experience in a health care organization is preferred.
Technical Stack
- Microsoft Office Suite
- PC applications (MS Office, Word and Excel)
Benefits & Compensation
- Paid Time Off (minimum of 20 days and up to 25 days per calendar year)
- 9 observed holidays
- Paid family leave
- Medical, Dental, Vision
- Life, Disability
- Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA
- FSAs for Transportation and Parking & HSAs
- Matching 401(K) Plan
Work Mode
This is a fully remote position.
AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws.
