Calix is looking for a Collaboration Systems & AI Innovation Intern for a full-time summer internship. In this remote role, based in the United States or Canada, you will explore the intersection of company communication and intelligent productivity. You will have a direct impact on our global messaging platforms and help deploy AI-driven tools to make work smarter.

What You'll Do

Build and test custom GPTs and conversational bots with Microsoft Copilot Studio to address business challenges.
Maintain and optimize Microsoft Teams and Slack environments for seamless messaging and conferencing.
Create 'How-To' guides, video walkthroughs, and documentation to drive employee adoption of tools like Microsoft Copilot and video conferencing.
Diagnose and resolve issues related to web/video conferencing and collaboration software.
Monitor usage trends and feedback to identify opportunities for improved tool adoption and workflow automation.

What We're Looking For

Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems (MIS), or a related field.
You follow the latest trends in Generative AI and have a genuine interest in how LLMs work.
You proactively dig into settings and documentation to find solutions, not just report problems.
You can explain technical concepts to non-technical people clearly and patiently.
Able to work for the complete summer break (May – August or June – September).

Nice to Have

Familiarity with Power Platform.
Basic scripting experience in PowerShell or Python.
Experience moderating or managing online communities like Microsoft Teams or Slack.