Scale Army is looking for a Cold Caller to make a meaningful impact by connecting senior citizens with Medicare insurance solutions. In this role, you will be the first point of contact, helping potential customers navigate their options.
What You'll Do
- Conduct outbound calls to potential customers to introduce Medicare services.
- Engage prospects in meaningful conversations to identify their needs and challenges.
- Pitch relevant products and services to meet the prospect’s requirements.
- Build rapport and establish relationships to turn cold calls into warm leads.
- Handle objections and rejections professionally, maintaining a positive attitude.
- Follow up on leads and maintain a detailed record of interactions in the CRM system.
- Collaborate with the sales team to develop and implement cold-calling strategies.
- Achieve daily, weekly, and monthly call quotas and conversion targets.
- Stay updated on product knowledge and industry trends to tailor pitches effectively.
What We're Looking For
- Fluent in English, with excellent verbal communication skills.
- Ability to connect with potential customers, handle objections, and create a positive customer experience.
- Ability to work independently in a remote setting, maintaining productivity and meeting targets.
- Positive attitude, resilience, and the ability to handle rejection effectively.
Nice to Have
- Prior experience in healthcare or insurance.
- Experience using CRM systems to manage and track interactions.
Technical Stack
- CRM systems
Team & Environment
You will collaborate with the sales team to develop and implement strategies.
Work Mode
This is a global, remote position.
