Fiserv, a global leader in Fintech and payments that moves money and information securely millions of times a day, is hiring a CMM Relationship Manager. This role is the lead relationship person providing strategic and consultative management for a portfolio of existing clients, focused on helping clients grow their business, leading large, multi-disciplined project and sales teams, and integrating a broad set of business development initiatives.
What You'll Do
- Generate new demand, revenue, profit margin, and retention for Fiserv with an assigned mix of current clients.
- Conduct a regular cadence of communication with the client at all levels and disciplines by effectively articulating Fiserv’s value propositions.
- Lead multiple initiatives concurrently to identify and execute to close new sales opportunities following Fiserv’s sales process methodology.
- Lead and develop an account strategy using clients’ growth plans, budget, and project timelines.
- Ensure proactive accountability to the client leading to enhanced client experience and retention.
- Work in a virtual team setting to coordinate the appropriate resources to meet varying client requirements.
- Collaborate across the organization to ensure client needs are being met.
What We're Looking For
- Minimum 5+ years of experience in sales and/or relationship management functions with successful demonstrated performance against quota assignments for multiple years.
- Possess a fundamental understanding of solution selling.
- Demonstrated ability to build and sustain relationships at a very senior level with clients, gaining trusted advisor status.
- Strong influencing and negotiation skills.
- Excellent verbal and written communication skills.
- Travel required: Approximately 30%.
Nice to Have
- Background in a majority of these areas: banking, card processing, merchant processing, check services, prepaid and alternative payments.
- Prior experience of successfully working in a dynamic, matrix environment.
Team & Environment
You will work in a virtual team setting, coordinating product specialists, solution consultants, and service sales.
Benefits & Compensation
- Compensation: $59,500.00 - $126,600.00
Work Mode
This position is open to candidates located in Massachusetts, California (excluding Sunnyvale), and the District of Columbia.
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
