Medtronic is hiring a Clinical Specialist, Pain Interventions - Portland, OR / Vancouver, WA

Medtronic is seeking a Clinical Specialist, Pain Interventions to support our Neuromodulation Pain and Target Drug Delivery therapies, as well as Interventional Therapies. This field-based role requires residence within the Portland, OR and Vancouver, WA territory to provide surgical coverage, follow-up support, troubleshooting, customer service, and education.

What You'll Do

• Represent Medtronic as a device specialist during surgical procedures, ensuring equipment availability and providing technical support, device selection, programming, and testing.
• Manage patients through all phases of the clinical process and educate them on Medtronic products.
• Provide clinical support in surgeries, re-programmings, troubleshooting, and follow-ups in hospitals and clinics.
• Educate and train physicians, hospital personnel, and office staff on products and therapies through one-on-one sessions, in-services, and seminars.
• Respond promptly and professionally to device-related inquiries from customers and patients.
• Adhere to company policies and complete required event reporting and documentation using Medtronic technology tools.
• Manage inventory for case coverage, including product transactions, cycle counts, retrievals, and ensuring no expired product is used.
• Contribute to achieving quarterly goals by partnering with colleagues and communicating regularly with leadership.
• Maintain a working knowledge of competitive products.
• Regularly visit accounts to establish and maintain relationships with office staff and healthcare providers.
• Place orders with customer service for pending purchase orders and product replacement.
• Work with materials management to collect purchase orders for cases covered within the territory/district.
• Assist management and sales training in educating and training new employees within the district.
• Effectively utilize Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly.
• Manage business expenses and budget effectively and within a given timeframe.
• Mentor Associate Clinical Specialists.
• Complete all new hire therapy trainings as directed by medical education.
• Complete all corporate compliance training prior to the due date.
• Travel to cover district cases as needed and occasionally to other districts at the discretion of the Clinical Manager.

What We're Looking For

• High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; OR
• Associate’s Degree with a minimum of 4 years of clinical or medical sales experience; OR
• Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience.
• Valid driver's license and active vehicle insurance policy.
• Ability to function using healthcare universal precautions to minimize exposure to infectious disease and radiation.
• Ability to serve as the primary resource for scheduled and unscheduled clinical events, working weekends, evenings, nights, and engaging in overnight travel.
• Ability to work efficiently and autonomously with little direction when outside of clinical events.
• Ability to attend national meetings, district meetings, and other training as requested.
• Ability to wear a 7-9 lbs protective lead apron for extended periods in the operating room.
• Ability to lift up to 40 lbs.
• Ability to sit, stand, and/or walk for 8+ hours per day.
• Ability to bend/stoop, squat and balance frequently.
• Specific vision abilities: close vision, distance vision, depth perception, and ability to adjust focus.

Nice to Have

• Bachelor's degree in a health care related field.
• Master’s degree.
• Registered nurse or HCP with experience in a sterile environment.
• Clinical experience with implantable neurological products and patient care.
• Experience in servicing medical personnel on product use.
• Experience with a medical device or pharmaceutical company, and clinical experience in neurology, neurosurgery, orthopedic, operating room, pain management, or home health care.
• Understands basic reimbursement and healthcare environment.
• Excellent organizational skills and ability to work under pressure.
• Preference given to local qualified candidates and candidates with Medtronic experience.

Technical Stack

• Excel
• Mobile phone
• IPAD
• Laptop
• Samsung tablet

Team & Environment

You will report to a Clinical Specialist Manager/Clinical Manager.

Benefits & Compensation

• Compensation: $76,000.00 - $114,000.00
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Work Mode

This is a field-based, remote role requiring residence within the Portland, OR or Vancouver, WA territory to provide local coverage.

Medtronic is an equal opportunity employer.