Europe - Remote Remote (Country) Contract

BetterHelp is hiring a Clinical Operations Consultant - UK and Ireland

About the Role

The role involves managing clinical operations to ensure regulatory compliance and effective service delivery for mental health services in the UK and Ireland.

Responsibilities

  • Oversee clinical workflows to ensure efficient service delivery
  • Ensure adherence to local healthcare regulations and standards
  • Collaborate with clinical teams to maintain quality assurance
  • Support onboarding and training for clinical staff
  • Monitor performance metrics and recommend improvements
  • Address operational challenges in clinical service provision
  • Maintain accurate documentation of clinical processes
  • Coordinate with cross-functional teams to align operations
  • Implement best practices for patient safety and care quality
  • Respond to audits and compliance reviews
  • Manage incident reporting and resolution processes
  • Support continuous improvement initiatives
  • Facilitate communication between regional and central teams
  • Ensure data privacy and confidentiality standards are met
  • Assist in policy development and updates
  • Track regulatory changes affecting clinical operations
  • Provide guidance on clinical governance frameworks
  • Evaluate vendor performance impacting clinical services
  • Lead process optimization projects
  • Support crisis response planning for clinical operations

Nice to Have

  • Master’s degree in healthcare administration or related field
  • Certification in clinical governance or quality assurance
  • Experience with CQC or HIQA standards
  • Background in psychology or counseling
  • Project management certification
  • Experience in digital health platforms
  • Leadership experience in multidisciplinary teams

Compensation

Competitive salary and benefits package

Work Arrangement

Remote

Team

Part of a global clinical support team

About the Role

This position plays a key role in maintaining the integrity and efficiency of clinical services delivered remotely to clients in the UK and Ireland. The consultant ensures alignment with legal, ethical, and operational standards while supporting continuous service improvement.

What We Look For

We seek a detail-oriented professional with a strong clinical background and experience in navigating complex healthcare systems. The ideal candidate is proactive, analytical, and committed to upholding the highest standards of patient care and regulatory compliance.

Not applicable

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About company
BetterHelp
BetterHelp is the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Founded in 2013, its network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health.
All jobs at BetterHelp Visit website
Job Details
Department Clinical Operations
Category other
Posted an hour ago