Nuna is hiring a Clinical Implementation Manager to lead the planning and execution of projects ensuring timely delivery of our patient engagement solutions. In this role, you will collaborate with cross-functional teams to define scope and manage the transition from sales to implementation, supporting our mission to make high-quality healthcare affordable for everyone.
What You'll Do
- Lead the planning and execution of projects to ensure timely and efficient delivery
- Collaborate with cross-functional teams to define project scope, objectives, and deliverables
- Manage and allocate resources effectively to meet project requirements
- Monitor project progress and identify potential risks or issues, taking proactive measures to mitigate them
- Conduct regular project status meetings and communicate updates to stakeholders
- Evaluate project outcomes and identify areas for improvement, implementing necessary changes
- Be a culture keeper, supporting continuous improvement and innovation within the implementation team
- Collaborate with sales and account management teams to ensure seamless transition from sales to implementation phase
What We're Looking For
- Experience implementing Software as a Service (SaaS) working directly with external clients
- 3+ years of work experience in healthcare technology, preferably in support of health plans and value-based payment arrangements
- Current clinical licensure and relevant experience in a clinical setting (ex: RN, RRT, PT, NP)
- Experience leading projects with health systems/providers
- Experience working in a nimble, agile environment
- Excellent written and verbal communication skills
- Keen problem solving abilities
- An extremely organized and detail-oriented approach to work
Nice to Have
- Previous experience in a start-up culture / flexibility to manage multiple competing priorities
- Bachelors degree in a healthcare related field (ex: Nursing, Respiratory Therapy, Healthcare Admin, etc)
Team & Environment
You will be part of Nuna’s Customer Success team which owns the customer journey post-sale — leading implementation, account management, support, retention, renewal, and expansion.
Benefits & Compensation
- Compensation range: $150,000 to $170,000
- Health insurance
- Life insurance
- Retirement benefits
- Participation in the company’s equity program
- Paid time off, including vacation and sick leave
Work Mode
This is a remote position.
Nuna is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics and/or veteran status.
