Midi Health is hiring a Clinical Director

Midi Health is seeking a Clinical Director to lead care delivery across a defined pod of clinicians and assigned care delivery pillars. This hybrid role combines senior clinical leadership and operational ownership with direct patient care.

What You'll Do

• Set and uphold expectations for clinical quality, professionalism, and performance across a large clinician workforce.
• Lead accountability for scheduling, coverage, utilization, and clinical readiness through the Senior NP Manager.
• Own escalation pathways and clinical decision support to ensure safe, timely, and consistent care.
• Enforce standards for protocol adherence, scope of practice, and documentation; address repeated variance through leadership action.
• Identify readiness gaps and route onboarding, education, or remediation needs to appropriate program owners.
• Maintain a defined clinical schedule, including patient panel, emergency, and recovery visits.
• Deliver care in alignment with established guidelines, protocols, and scope of practice.
• Use direct care experience to inform clinical decision-making, escalation support, quality review, and care model improvements.
• Serve as the accountable clinical owner for assigned care delivery pillars.
• Own pillar OKRs, decisions, and outcomes; delegate execution and drive adoption through leadership channels.
• Partner with peer Clinical Directors to ensure alignment and consistency as care delivery changes are implemented.
• Contribute to the development of guidelines, protocols, and care pathways and ensure consistent adoption across teams.
• Operationalize Medical Director–defined standards into clear, enforceable clinical expectations.
• Provide expert clinical consultation for complex cases and escalations.
• Participate in and lead clinical committees, including chair responsibilities where appropriate.
• Participate in operational and clinical leadership forums; ensure timely, accurate communication cascades through managers to clinicians.
• Partner closely with clinical ops, operations, product, quality, compliance, legal, finance, marketing, and commercial teams to execute priorities.
• Support implementation and sustainment of quality and safety measures across the clinical workforce; retain accountability for standards and decisions.
• Lead clinical review and decision-making when risk signals arise, applying Just Culture principles.
• Participate in peer review and performance management processes.
• Partner with quality and education teams to identify learning gaps and improve outcomes.
• Partner on staffing, capacity, and utilization planning; proactively surface risks and constraints.
• Provide budget inputs tied to care delivery performance and efficiency.
• Design and maintain a scalable workforce structure aligned with care delivery needs.
• Optimize scope of practice across license types to ensure the right work is done by the right clinician.

What We're Looking For

• NP/APRN with active, unencumbered license and board certification.
• Experience providing direct patient care in a telehealth or virtual-first environment.
• 2+ years of telehealth experience in a regulated clinical setting.
• 5+ years of people leadership experience, including managing managers and leading large clinical teams.
• Strong clinical governance instincts and comfort with escalation management and performance accountability.
• Demonstrated ability to execute operationally in a fast-paced, scaling organization.
• Strong cross-functional leadership and communication skills.

Nice to Have

• Multi-state licensure or ability to obtain and maintain additional licenses.
• Experience in women’s health and/or high-growth virtual care organizations.
• Background in quality improvement, peer review, or Just Culture–informed review practices.

Team & Environment

You will lead a large clinician workforce through a Senior NP Manager and partner closely with cross-functional leaders. This role reports to the Medical Director, IWC, with a dotted-line relationship to the Chief Clinical Operations Officer.

Benefits & Compensation

• Salary: $190,000 - $200,000 annually.

Work Mode

This is a hybrid role. The position is remote within the United States.

Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.