About the Role
This role is responsible for delivering clinical expertise and education to ensure proper implementation and utilization of medical devices, supporting healthcare providers in optimizing patient outcomes through technology-enabled solutions.
Responsibilities
- Deliver clinical training to healthcare professionals on device operation and integration into practice
- Support the adoption of new technologies in clinical environments
- Collaborate with sales and clinical teams to address customer needs
- Conduct in-service demonstrations for medical staff
- Troubleshoot technical and clinical issues during device use
- Gather and report field feedback to improve product support
- Ensure compliance with clinical protocols and safety standards
- Assist in the development of training materials and resources
- Participate in pre- and post-sales clinical support activities
- Maintain up-to-date knowledge of relevant medical procedures and technologies
- Respond to customer inquiries regarding clinical applications
- Support product launches with on-site clinical expertise
- Monitor clinical outcomes related to device usage
- Coordinate with internal teams to escalate technical concerns
- Promote best practices in device utilization
- Conduct follow-up visits to assess ongoing clinical needs
- Document clinical support activities and outcomes
- Serve as a clinical resource during complex case procedures
- Engage with key opinion leaders in clinical settings
- Support quality improvement initiatives related to device use
- Maintain accurate records of training and support sessions
- Stay current with regulatory and clinical guidelines
- Assist in clinical validation of new features or products
- Facilitate communication between clinicians and technical teams
- Promote patient safety through proper device application
Compensation
Competitive salary and benefits package commensurate with experience
Work Arrangement
Hybrid work model with field-based responsibilities in specified regions
Team
Part of a specialized clinical support team focused on advanced medical technologies
Why Consider This Role?
- Opportunity to work with cutting-edge medical technologies
- Engage directly with healthcare providers to improve patient care
- Be part of a mission-driven organization focused on health outcomes
- Professional growth through continuous learning and development
- Flexible work environment with field-based autonomy
Travel Requirements
- Regular travel within Inland Empire, Anaheim, and North Orange County
- Approximately 50% of time spent in the field
- Travel schedule aligned with customer needs and product launches
- Occasional regional meetings or training events
Not available for this position
