Melbourne; Brisbane; Sydney Hybrid Employment

Heidi is hiring a Clinical Associate - Growth | Australia

About the Role

This position involves contributing to the expansion of clinical services by supporting operational efficiency, patient engagement, and quality improvement across diverse healthcare settings.

Responsibilities

  • Support clinical operations to ensure consistent delivery of high-quality patient care
  • Assist in implementing standardized protocols across service locations
  • Collaborate with multidisciplinary teams to enhance care coordination
  • Monitor clinical data to identify opportunities for process improvements
  • Contribute to training programs for clinical and support staff
  • Engage in patient assessments and follow-up procedures
  • Maintain accurate and timely documentation of clinical activities
  • Support compliance with regulatory and accreditation standards
  • Participate in quality assurance initiatives and audits
  • Work closely with leadership to scale clinical programs
  • Identify barriers to patient access and recommend solutions
  • Facilitate communication between clinical and administrative teams
  • Assist in onboarding new clinical personnel
  • Promote patient safety and risk mitigation strategies
  • Support telehealth and digital health service integration

Nice to Have

  • Postgraduate qualification in clinical practice or public health
  • Experience in a fast-growing healthcare organization
  • Exposure to clinical audit or performance monitoring
  • Training in change management or process optimization
  • Background in primary care or community health

Compensation

Competitive salary with performance incentives

Work Arrangement

Hybrid work model with flexibility for remote and on-site presence

Team

Collaborative healthcare team focused on patient-centered innovation and scalable clinical solutions

Why This Role Matters

This position plays a key role in expanding access to care by strengthening clinical infrastructure and supporting consistent service delivery across regions.

Growth and Development

Opportunities exist to take on increased responsibility as the organization scales, with pathways for specialization and leadership.

Available for eligible candidates

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About company
Heidi

Heidi supports clinicians across the day from documentation to decisions and follow-up without adding burden. What began with notes now supports the work that surrounds them.

Heidi is a care partner for the full clinical day, offering practical AI tools designed to save time, reduce admin, and support better clinical outcomes. It provides solutions like scribing, evidence-based decision support, and communication tools tailored for healthcare professionals.

The platform is trusted globally, with features validated in real-world clinical settings and compliant with major regulatory standards including HIPAA, GDPR, and SOC 2.

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Job Details
Department Growth
Category other
Posted 7 days ago