Pearl Talent was looking for a Client Success Manager (Influencer Marketing) - A170

Industry Digital Marketing & Content Creation / Creator Ecosystem Work Arrangement Entirely Remote Job Type Freelance Contractor, Full-Time Work Schedule Standard business hours with consistent daily synchronizations; must ensure availability for coordination with US-based teams Locations Philippines Latin American Regions (Mexico, Colombia, Brazil, Argentina) Additional remote territories with robust English communication and role-relevant expertise About Pearl Talent Pearl collaborates with the premier 1% of global talent, connecting exceptional professionals with groundbreaking startups in the US and EU. Their client portfolio represents over $5B in cumulative funding, supported by prestigious investors like OpenAI, a16z, and Founders Fund. The organization seeks ambitious, high-potential candidates for long-term career development, with opportunities for international assignments and significant career progression. Why Work with Us? Pearl transcends traditional recruitment by providing transformative opportunities to collaborate with visionary founders, focusing on roles that challenge, inspire, and foster meaningful professional trajectories. About the Company Our client is an innovative startup in the creator economy sector, facilitating enhanced collaboration between brands and social media influencers, managing high-volume marketing campaigns across global markets. Role Overview The Customer Success Manager will comprehensively lead and manage influencer marketing initiatives, ensuring exceptional client outcomes and maintaining robust relationships with content creators. This role requires a deep understanding of influencer culture, emerging trends, and the dynamic social media landscape. Your Impact - Enhance client relationships through strategic execution and communication - Drive campaign ROI via strategic influencer sourcing and optimization - Support revenue expansion by identifying growth opportunities - Demonstrate agility in rapid influencer acquisition and campaign management Core Responsibilities - Execute end-to-end influencer campaign management - Source and negotiate partnerships with 50+ influencers per campaign - Maintain clear communication channels with clients and creators - Provide comprehensive influencer campaign briefings - Optimize campaigns using performance analytics - Ensure client satisfaction throughout campaign lifecycle - Develop long-term influencer marketing strategies - Collaborate with internal teams for seamless workflow - Identify potential revenue expansion opportunities - Monitor competitive landscape and industry trends - Generate detailed performance and revenue reports - Participate in daily team synchronization meetings Requirements Must-Haves - Bachelor's degree in Marketing, Communications, or related field - Minimum 2 years influencer campaign management experience - Comprehensive understanding of creator ecosystems - Proven negotiation and communication skills - Capability to operate in fast-paced environments - Strong organizational and relationship-building abilities - Rapid influencer sourcing capabilities - Excellent written communication skills Nice-to-Haves - Creator economy marketing experience - Customer success background - Familiarity with influencer management platforms Tools Proficiency Required - Email outreach tools (Gmail, Outlook, Apollo) - Communication platforms (Zoom, Slack, Microsoft Teams) Preferred - Influencer management platforms - CRM and campaign tracking systems Benefits - Competitive compensation - Fully remote work arrangement - Performance-based bonuses - Long-term career growth opportunities - Flexible time off - Health coverage - International mentorship - Continuous professional development resources Recruitment Process 1. Application submission 2. Initial screening 3. Comprehensive interview 4. Skills assessment 5. Client interview 6. Job offer 7. Onboarding Ready to Join Us? Passionate storytellers with meticulous attention to detail and creative vision are invited to apply, embarking on a transformative content creation journey.