EliseAI is hiring a Client Strategy Partner to bridge the gap between technology and operations for leading multifamily operators. This role serves as a trusted industry voice, partnering with sales, marketing, customer success, and product teams to translate operational pain points into transformative solutions using automation and AI.
What You'll Do
- Act as a trusted advisor to prospective clients, lending credibility and insight throughout the sales process.
- Leverage first-hand operational experience to build rapport with executives, corporate leaders, and onsite teams.
- Deliver presentations, panels, and workshops that demonstrate deep industry understanding and thought leadership.
- Partner with Account Executives to tailor solutions and ROI narratives to client needs.
- Create and contribute to thought-leadership content including change management guides, trend reports, and best-practice playbooks.
- Represent the company at conferences, webinars, and client events as a confident, engaging speaker.
- Analyze AI performance data to identify optimization opportunities and support ROI storytelling.
- Collaborate with Customer Success to ensure clients are maximizing automation, efficiency, and adoption.
- Help develop scalable playbooks, frameworks, and training materials that enhance customer outcomes.
- Serve as the voice of the customer for our Product Management team, identifying pain points, feature opportunities, and unmet needs.
- Review and test in-development features, providing actionable feedback from an operator’s perspective.
- Monitor industry trends to anticipate customer needs and inform roadmap prioritization.
What We're Looking For
- 5–10 years of experience in regional or corporate multifamily property management roles.
- Deep understanding of the fee-management business model and the interplay between owners, operators, and onsite teams.
- Broad exposure to leasing, marketing, operations, accounting, maintenance, and business development.
- Demonstrated success in change management and driving technology adoption.
- Analytical and data-driven mindset with the ability to interpret performance data and craft compelling ROI narratives.
- Excellent verbal and written communication skills; comfortable presenting to executive audiences and on stage.
- Collaborative, entrepreneurial, and naturally curious, with a passion for shaping the future of multifamily operations.
Nice to Have
- Candidates based in NYC or Chicago, or open to relocating, are strongly preferred.
Team & Environment
You'll be part of the Client Strategy team, partnering with sales, marketing, customer success, and product teams.
Benefits & Compensation
- Compensation: $120,000 - $200,000 + equity
- Equity in the company
- Medical, Dental and Vision premiums covered at 100%
- Fully paid parental leave
- Commuter benefits
- 401k benefits
- Monthly fitness stipend
- A collaborative in-office environment with an open floor plan, fully stocked kitchen, and company-paid lunch
- Fun company social events through our Elise and the City program
- Unlimited vacation and paid holidays
- Relocation packages
Work Mode
This role is remote and open to candidates in NYC or Chicago.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
